1. Data Controller
The data controller is Oryn Labs, LLC, headquartered at 7345 W Sand Lake Rd, Ste 210, Office 3185, Orlando, FL 32819, United States. For data protection inquiries, contact privacy@orynlabs.com.
2. Personal Data Collected
We may collect the following categories of personal data:
- Identification data: name, email, phone number, tax ID;
- Access data: IP address, browser type, operating system, device identifiers;
- Usage data: pages visited, clicks, session duration, interactions with the Platform;
- Payment data: billing information processed through third-party payment gateways (we do not store full card details);
- Voluntarily provided data: information entered in forms, support messages, and communications with us.
3. Purposes of Processing
We process personal data for the following purposes:
- Provision and operation of contracted Services;
- Creation and management of user accounts;
- Payment processing and billing;
- Transactional communications (confirmations, alerts, notifications);
- Marketing communications, with prior consent;
- Improving user experience and developing new features;
- Compliance with legal and regulatory obligations;
- Fraud prevention and Platform security.
4. Legal Bases
Personal data processing is based on the following legal grounds:
- Consent — for marketing communications and non-essential cookies;
- Contract performance — for providing the Services;
- Legitimate interest — for service improvement, security, and fraud prevention;
- Legal obligation — to comply with regulatory and tax requirements.
5. Data Sharing
Your personal data may be shared with:
- Infrastructure providers: hosting, CDN, and cloud computing services;
- Payment processors: gateways for processing financial transactions;
- Analytics tools: for Platform usage and performance analysis;
- Competent authorities: when required by law, court order, or regulatory obligation.
We do not sell personal data to third parties. All sharing is governed by contracts ensuring adequate data protection.
6. International Data Transfers
Some of our service providers may be located outside your country. In such cases, we adopt appropriate safeguards to ensure data protection, including standard contractual clauses and verification of the destination country's protection level.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, respecting applicable legal timeframes. After processing ends, data will be deleted or anonymized, unless legal retention obligations apply.
8. Your Rights
Depending on applicable law, you have the right to:
- Confirmation and access: know whether we process your data and access it;
- Correction: request correction of incomplete or outdated data;
- Anonymization, blocking, or deletion: of unnecessary, excessive, or non-compliant data;
- Portability: receive your data in a structured, interoperable format;
- Deletion: request deletion of data processed based on consent;
- Information about sharing: learn which entities received your data;
- Consent withdrawal: withdraw consent at any time;
- Objection: object to processing based on legitimate interest.
To exercise your rights, contact us at privacy@orynlabs.com. We will respond to requests within 15 days.
9. Cookies
We use cookies and similar technologies for:
- Essential cookies: required for the Platform to function (authentication, security);
- Analytics cookies: to understand how users interact with the Platform (e.g., Google Analytics);
- Marketing cookies: for personalization and relevant communications, activated only with your consent.
You can manage your cookie preferences at any time through your browser settings.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or destruction. These include encryption in transit and at rest, access controls, infrastructure monitoring, and internal information security policies.
11. Children's Data
Our Services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children or minors. If we become aware that data from minors has been collected, we will take steps to promptly delete it.
12. Security Incidents
In the event of a security incident that may pose a significant risk to data subjects, we will notify the relevant data protection authority and affected individuals in accordance with applicable law.
13. Data Protection Officer (DPO)
Our Data Protection Officer can be contacted at privacy@orynlabs.com. The DPO is responsible for advising staff, handling data subject requests, and liaising with supervisory authorities.
14. Changes to This Policy
This Policy may be updated periodically. We will notify you of material changes through the Platform or by email. We recommend reviewing this document regularly.
15. Contact
For questions, requests, or complaints related to data protection:
- Email: privacy@orynlabs.com
- Address: 7345 W Sand Lake Rd, Ste 210, Office 3185 · Orlando, FL 32819 · United States